Employers/Licensing Entities
Criminal history record information (CHRI) maintained by the North Carolina State Bureau of Investigation (NCSBI) may only be released to entities having statutory authority to access that information or pursuant to a judicial order or subpoena.

North Carolina General Assembly (NCGA) defines the “qualified agencies” that are eligible to access criminal history record information (CHRI). Access to CHRI for employment or licensing is permitted only if there is a state statute, federal mandate, or local ordinance of a NC State town, city or county that specifically authorizes a fingerprint-based criminal history record background check.
Every agency or organization authorized to access CHRI has a contract with NCSBI known as an “Access Agreement.” This agreement outlines the responsibilities of NCSBI, and the entity authorized to access CHRI.
Agencies or organizations seeking access to CHRI must submit a request in writing by sending your request to AIUhelp@ncsbi.gov

Here are the steps for Requesting Access to Criminal History Record Information per NCGS.

Contact – Access Integrity Unit 

Questions concerning access to criminal history record information should be directed to the NCSBI Access Integrity Unit.
  • Phone: (919) 582-8639
  • E-Mail: AIUhelp@ncsbi.gov Please use “Criminal History Record Information Access Inquiry” in the subject line.
  • Mail:
    Access Integrity Unit - CIIS
    NC State Bureau of Investigation
    3320 Garner Road
    P.O. Box 29500
    Raleigh, NC 27626-0500

The public, agencies and/or organizations that DO NOT have statutory authority to access criminal history record information maintained by the NCSBI can check here for more information.